Customer Support Engineer GSM/EDGE – BSS, Morocco

Position: Customer Support Engineer GSM/EDGE – BSS                
Location: Morocco / Tunisia / Algeria
Duration: 1 month

Job Scope:

1. First level technical support for customer queries.
2. SW maintenance activities - installation & test of technical/change notes /change deliveries.
3. SW upgrades and technical audits on site.
4. On-site support at customer’s premises participating network operation service, when applicable.
5. Plan and run a subproject (like SW upgrade, SW change planning, and tailored technical support)
6. Installation and/or commissioning and/or integration activities.
7. Network expansion activities.
8. Technical/customer acceptance testing.
9. Implement parametering in the network elements’ subsystems (understands KPI and the impact on the performance of the system).
10. Participate multivendor and 3rd party activities (installation, integration, interface troubleshooting)
11. Main skills – Ex-Siemens BSS TAC2 with eBSC & eTRAU experience on commissioning, integration and troubleshooting.
12. Needed certificates - international driving licence
13. Needed tools - necessary cable to connect to eBSC and eTRAU

Kindly let me know on which position/location you will be interested for me to forward your CV to, including your period of availability + expecting rate in USD per day – all inclusive rate.

Fidah Samsudin
Recruiter / Consultant Coordinator (APAC)

Lemcon Networks
Hp: +65 9852 3479
Off/Fax: +65 6258 4842
Singapore
www.lemcon.com