Showing posts with label Customer Service. Show all posts
Showing posts with label Customer Service. Show all posts

Jun 23, 2009

Executive Customer Service, Malaysia

SCICOM is an award-winning Malaysian contact centre outsourcer. We provide customized Business Process Outsourcing (BPO) solutions to our portfolio of clients that consist of multinational companies with global brands by delivering our unique and modular ScicomSourcingSM solutions. We provide our clients and their customers with 'Total Customer Delight', thereby enhancing the customer experience which ultimately translates into increased brand loyalty and advocacy.

SCICOM's focus is Inbound Premier Customer Service, Technical Support and all forms of associated fulfillment. Since our inception in 1997, we have grown rapidly in numbers and currently have operations in Kuala Lumpur, Cyberjaya, Bangalore, India and Tampa,Florida that collectively service our clients customers in as many as 34 countries in 23 languages. Our workforce of over 1000 people consists of nationals from Europe, the Middle East, North Africa, India, South & Far East Asia and the USA.

As part of our expansion plans, we have the following career opportunities :

Executive Customer Service
(Based in Malaysia)
(Supporting a multinational telecommunications company)

Responsibilities of the Role:
  • To support incoming enquiries from Indonesians in relation to telco products and services
Requirements for the Role:
  • Possess Degree in any discipline
  • Strong communication skills in both written and spoken English and Bahasa Indonesia
  • Proficient in Microsoft Office & Windows
  • Pleasant tone of voice and good disposition with a positive working attitude
  • Dynamic, highly motivated, a result-oriented team player with good interpersonal skills
  • Ability to work in a challenging environment
  • Able to start work immediately
The Benefits:
  • Attractive salary
  • Incentives
  • Work permit
  • Accommodation
  • Return air ticket to home country after every 12 months
  • Medical coverage
  • Dynamic work culture with active employee relations activities
  • Comprehensive training and global career path opportunities.
Interested applicants are invited to write-in or e-mail us with a comprehensive resume giving full details of academic qualification, work experience, current and expected salary and other personal particulars to:

Human Resources Department
25th Floor, Menara TA One (Letter box 22-80)
22, Jalan P. Ramlee, 50250 Kuala Lumpur, Malaysia

Or alternatively you may also e-mail us at:
careers@scicom.com.my

Only shortlisted candidates will be notified.

Read more...

May 28, 2009

Customer Officer & Funding Officer - Bank Syariah Mega, Indonesia


Dalam rangka pengembangan bisnis Bank Mega Syariah membutuhkan tenaga-tenaga handal untuk mengisi beberapa posisi, yang akan ditempatkan di, JABODETABEK, PURWAKARTA, CIANJUR, MAJALAYA, TASIKMALAYA, SUKABUMI, BANDUNG, SURABAYA, MAKASSAR, MAMUJU, PALOPO, PARE-PARE, BONE, PADANG, PONTIANAK, SINGKAWANG, SINTANG, KETAPANG, SANGGAU, JAMBI, sbb :

1. Customer Service
Persyaratan :
  • Min D3/S1 segala jurusan
  • Wanita Max 27 Th
  • Tinggi Badan min 160 CM
  • Berpenampilan menarik
  • Pengalaman min 1 th dibidangnya, diutamakan dibidang Perbankan.
  • Memiliki kemampuan komputer dan komunikasi.
  • Serta mampu mensupervisi.

2. Funding Officer
Persyaratan :
  • Min D3/S1, Max 35 Th,
  • Pengalaman minimal 1 th sebagai sales dibidang perbankan / koperasi / lembaga keuangan lainnya.
  • Menguasai produk pendanaan & pembiayaan
  • Memiliki jaringan yang luas & business oriented
  • Target Oriented

Segera kirimkan surat lamaran lengkap, Foto ukuran 4x6 terbaru, FC KTP, referensi dan ijasah paling diterima tgl 14 Juni 2009, cantumkan kode posisi pada sudut kiri atas amplop dan ditujukan kepada :

HRD BANK MEGA SYARIAH

Menara Bank Mega Lt. 21
Jl. Kapt. Tendean Kav.12-14A
Jakarta 12790

By e-mail ke sanu@megasyariah.co.id (max 900kb) dengan mencantumkan kode posisi dan wilayah kerja sebagai subject ( contoh : PB-Bandung). Dapat juga dapat dikirim ke bagian HRD Bank Mega Syariah via email : hcm08@megasyariah.co.id

Read more...

May 24, 2009

Customer Service Representative, Indonesia


A multinational company [www.gacworld.com] provides shipping, logistic, and marine solution which operates in 40 countries is seeking for:

Customer Service Representative

Requirement:
  • Female/Male, single, max age 35 years old
  • 1 year experience according to the field
  • Can operate computer and is familiar with MS-office
  • Has intimate knowledge of the customers needs
  • Is able to suggest improvements to the various communications by the company
  • Is willing to build a long-term relationship with the customer
  • Leadership and very good manner person
  • Strong character and multitasking person
  • Living in Cikarang or Bekasi area will be an advantage

Please ONLY to the Candidate meet the requirement above are invited to apply, email your resume in English with:
· Current Salary
· Expected salary

to: hrgsl@cbn.net.id cc: tutik.budiyanti@gacworld.com latest photograph only into zip file in max.200 KB the submission will be closed on June 30th 2009.

Read more...

May 20, 2009

Customer Service Officer (CSO), Indonesia


We are looking for young, dynamic, self-motivated and dedicated persons to fill the following positions for its expanding banking operation.

CUSTOMER SERVICE OFFICER
(CSO)

Required Qualifications and Skills:
  • Minimum Bachelor’s Degree from a reputable university with GPA > 3.00
  • Having experience at least 1 (one) year experience in the similar area
  • Having good product knowledge and understanding on daily banking operation/service practices
  • A self starter who is ambitious and a strongly motivated team player
  • Strong business driven
  • Excellent selling and networking skills
  • Good interpersonal and communication skills
  • Excellent English written and verbal communication
  • Familiar and still working at Tangerang and Serpong areas


Please send comprehensive resume along with contact telephone number and recent photograph to:

branchbank.recruitment@commbank.co.id

Or

Human Resources Department
PT Bank Commonwealth
P.O. Box 8367 JKSMP

Jakarta 12083

(Please put code CS on the top left side of the envelope)

All applicants will be treated in strict confidence. Only short-listed candidates will be notified.

Read more...

Mar 5, 2009

Jobs Opportunity at Bank of China Ltd


Bank of China Limited is one of China’s four state-owned banks and a leading international bank with Head Office in Beijing, having branch network in Indonesia. We are seeking competent and qualified person for the following positions:

Customer Service Officer (Code: CSO)
Head Teller (Code: HT)
Teller (Code: TL)

Qualification:
  • Female below 30 years old,
  • Minimum S1 degree with 3 years (for CSO & HT) or 1 years (for TL) banking experience, pleasant appearance and personality,.
  • Fluent in English & Chinese (both oral and written)

If you meet the above requirements, please submit your detailed CV (in English) and latest photo with copies of educational certificates before March 15, 2009. Please indicate the position code on top of envelope and send to:

Human Resources

Bank of China Limited
PO BOX 1199 Jakarta 10011, Indonesia

Or submit to email address: liumiemie@bank-of-china.com

(We regret that only short-listed candidates will be notified)

Read more...

Customer Relation Officer (Kode: CRO)


Bank Artos Indonesia, membutuhkan Kandidat Fresh Graduate yang Dinamis/Tenaga berpengalaman untuk ditempatkan di Jakarta dengan persyaratan sebagai berikut :


Customer Relation Officer (Kode: CRO)

Persyaratan Umum :
  • Pria / Wanita usia maksimum 30 tahun
  • IPK Min 2,80
  • Menguasai Bahasa Inggris minimum pasif
  • Dapat mengoperasikan komputer (MS office)
  • Jujur, Mandiri, memiliki integritas & loyalitas yang tinggi
  • Mampu bekerjasama dalam tim
Spesifikasi:
  • Pendidikan minimum S1 (Degree)
  • Pengalaman tidak di utamakan / Fresh Graduate
  • Berpenampilan menarik

Jika anda memenuhi persyaratan diatas, Kirimkan lamaran lengkap berikut CV, 1 (satu) lembar pas foto terakhir, nomor telepon yang dapat dihubungi, tulis kode lamaran disudut kiri amplop, dan tujukan ke :


HRD DEPARTMENT

BANK ARTOS INDONESIA

Jl. Petojo Melintang No. 4 A, Petojo Selatan, Gambir - Jakarta - 10160

Hanya Lamaran yang di terima via post yang akan di proses lebih lanjut.

Read more...

Feb 5, 2009

Customer Care

Eresha Technologies is one of fast growing IT Solution and Services company, looking for intelligent, articulate, driven motivation and an outstanding people to contribute and participate in the rapid growth of the company for the following position:

CUSTOMER CARE

Main Role & Responsibilities :
  • Responsible for handling all inbound and outbound calls related to technical queries and explanations.
  • Provide 1st and 2nd level technical helpdesk support and escalate to Network Control Centre for 3rd level support.
  • Responsibility of responding to customer problems directly or through internal customer interface. Solves technical problems.
  • Monitor customer’s network performance and diligently perform diagnostics on any fault/alarm when need arises.
  • Responsible for collecting, analyze, processing the data and making the report for the customer.
  • Provide technical solution ( Recommendation) and support to customer.

Requirements :
  • Capable in team work or individual work.
  • Ability to work on odd hours/weekends.
  • Provide log trace for network analysis using network analyzer.
  • Able to work on 24 X 7 shift rotation basis.
  • Perform Operation and Maintenance 24X7 for internet via OSS.
  • Emergency support and standby on 24x7 basis for the services.
  • Ability to understand the call centre environment.
  • Excellent communication skills.
  • Good listening skills and articulate in resolving problems over the phone.
  • Process inbound and outbound 1st level customer interactions via phone, e-mail, fax voicemail or online.
  • Customer service oriented and customer focused skills.
  • Certifications like CCNA, CCNP, CCDA or CCDP shall be advantageous

Please send resume, expected salary, and recent photo to E-mail :

aulia.dewi@ereshatech.com

Read more...

Feb 3, 2009

Customer Service (CSO) - Malang



Tugas dan Tanggung Jawab

Bertanggung jawab untuk memberikan pelayanan prima terhadap pelanggan, mendampingi pelanggan yang membutuhkan konsultasi mengenai tatacara kredit, menerima keluhan pelanggan dan mencari cara terbaik dalam menyelesaikan masalah dengan bantuan atasan. Untuk itu dibutuhkan kemampuan untuk melayani orang lain, bekerjasama dan melakukan komunikasi yang persuasif. Akan ditempatkan di Malang

Kualifikasi :
  • Min.D3 dengan IPK min 3.0
  • Usia tidak lebih dari 25 tahun
  • Bertempat tinggal di Malang
  • Memiliki pengalaman sebagai customer service min. 1 tahun
  • Memiliki energi kuat untuk mencapai target individu dan team
  • Mandiri dan memiliki keinginan belajar yang kuat
  • Mampu bekerja bersama orang lain dan memiliki kemampuan menjalin relasi yang kuat
  • Memiliki kemampuan persuasi yang baik sehingga menimbulkan impact dan mampu mempengaruhi orang lain dalam rangka mendapatkan komitmen.
  • Kemampuan bekerja di bawah tekanan
  • Memiliki integritas yang tinggi


Kirimkan lamaran anda paling lambat 1 minggu sejak iklan ini dimuat, disertai dengan daftar riwayat hidup, foto dan kode posisi di sudut atas kiri amplop ke:

PT TOYOTA ASTRA FINANCIAL SERVICES
Mega Plaza, 8th floor – Jl. Rasuna Said Kav C-3 Jakarta

Atau kirimkan ke:

recruitment@tafinance.com

Hanya pelamar yang memenuhi syarat yang akan dipanggil

Read more...

Feb 1, 2009

Customer Service - Telesindo Shop


Kami perusahaan yang bergerak dibidang Telekomunikasi yang sedang berkembang, membutuhkan kandidat profesional untuk bergabung mengisi posisi sebagai berikut:

Customer Service

Kualifikasi:
  • Pria / Wanita Usia Max 27 thn
  • Single, berpenampilan menarik
  • Pendidikan Min 1 thn
  • Menguasai Komputer Min. Ms Office
  • Bersedia bertugas diseluruh Jabodetabek
  • Bisa bekerja dibawah tekanan

Kirimkan segera lamaran anda dilengkapi dengan CV, serta pasfoto terbaru ukuran 4X6 cm ke:

recruitment@telesindoshop.com

Informasi Perusahaan, kunjungi : www.telesindoshop.com

Read more...

Jan 31, 2009

Customer Service - Gerai Halo

Kesempatan Berkarir

CUSTOMER SERVICE - GERAI HALO

Kualifikasi:
  • Wanita, Usia maksimum 26 tahun
  • Pendidikan min D3 Segala Jurusan
  • Pengalaman min 1 tahun sebagai CS
  • Mempunyai kemampuan komunikasi yang baik
  • Berpenampilan menarik, energik, komunikatif dan berwawasan luas
  • Memiliki ketrampilan komunikasi, interpersonal dan kepribadian yang kuat
  • Memiliki komitmen dan integritas yang tinggi, bertanggung jawab dan jujur
  • Memiliki kemampuan menggunakan computer dan aplikasinya
  • Penempatan Di Wilayah Cengkareng

Segera kirimkan lamaran Anda beserta CV lengkap & pas foto terbaru, ke alamat email kami atau via pos paling lambat 1 Minggu ke alamat :

HRD MANAGER

Jl. Panarukan No.7 Menteng
Jakarta Pusat 10310
E-mail : hrd@sarindo.com

Read more...

Jan 24, 2009

Customer Service Officer - PT Cipaganti Group

Persyaratan :

  • Pria / Wanita Usia max 27 thn.
  • Min D3 Pariwisata/ Public Relation
  • Pengalaman di hotel (FO) / Tour & Ticketing min 1 thn
  • Jujur dan Disiplin
  • Berpenampilan menarik dan rapi
  • Dapat berkomunikasi dalam Bahasa Inggris
  • Mampu mengoprasikan Komputer
  • Bersedia ditempatkan di luar kota

Kirimkan CV anda via email ke :

recruitment@cipaganti.co.id

Read more...

Jan 13, 2009

Customer Service Representative

General Requirement:

  • Fluent in English: both written and spoken
  • Good interpersonal and communication skills in handling customer
  • Proficient in Microsoft Office applications
  • Having knowledge in project management
  • Familiar with SAP is an advantage
  • Able to work as a team
  • Highly Motivated, Full of initiative and fast learner


Primary Responsibilities:
  • Dedicated contact person for specific customer and handling special projects
  • Process the order from contact center and continuously support customer special requirements
  • Handling Warranty order and maintain the database
  • Assist for improvement in sales processing, to comply / to impose sales procedures

If you are confident that you meet our requirements, please forward your application with complete curriculum vitae, expected salary, indicating the job position, to :
HRD Manager
ABB Indonesia
Wisma Metropolitan 2, 8-9th. Floor
Jl. Jend. Sudirman kav. 29-31
Jakarta 12920

Read more...

Jan 9, 2009

Call Center Officer

Requirements:

  • Pria/Wanita
  • Usia maksimal 27 tahun
  • Pendidikan minimal D3 dari berbagai displin ilmu
  • Dengan IPK minimal 2.50
  • Memiliki kemampuan komunikasi dan persuasi yang baik
  • Bersedia bekerja shift
  • Mampu berbahasa Inggris, baik lisan maupun tulisan
  • Mengerti Komputer Ms Windows (Word, Excel, PowerPoint)

Kirimkan segera lamaran Anda ke:

PT Media Prima
Jl. R.S Fatmawati No.24 C
Cipete, Jakarta Selatan 12410
Telp: 750 3442 / 750 2633

Read more...

Jan 5, 2009

Customer Service Officer

Responsibilities:

  • Daily order processing, prepare quotations, invoices, DO, Packing List and execute customer activities.
  • Prepare quotation and follow-up enquires (Both Suppliers & Customers)
  • Sourcing of Material & products
  • Issue Purchase Requisite
  • Arrange inbound / outbound shipments

Requirements:
  • Preferably have product knowledge in pipeline or hydraulic products
  • Bilingual in English and Mandarin
  • Experience in customer service is a added advantage
  • Preferably "O" Level or diploma holder.

Interested candidates are invited to submit a comprehensive resume, stating expected salary and date availability together with a recent photograph to the following:

Email: sales@velocity-energy.com

Read more...

Dec 31, 2008

Customer Service Officer

Tugas dan Tanggung Jawab :

Bertanggung jawab untuk memberikan pelayanan prima terhadap pelanggan, mendampingi pelanggan yang membutuhkan konsultasi mengenai tatacara kredit, menerima keluhan pelanggan dan mencari cara terbaik dalam menyelesaikan masalah dengan bantuan atasan. Untuk itu dibutuhkan kemampuan untuk melayani orang lain, bekerjasama dan melakukan komunikasi yang persuasif. Akan ditempatkan di Cirebon.

Kualifikasi :
  • Min.D3 dengan IPK min 3.0
  • Usia tidak lebih dari 30 tahun
  • Bertempat tinggal di Cirebon
  • Memiliki pengalaman sebagai customer service min. 1 tahun
  • Memiliki energi kuat untuk mencapai target individu dan team
  • Mandiri dan memiliki keinginan belajar yang kuat
  • Mampu bekerja bersama orang lain dan memiliki kemampuan menjalin relasi yang kuat
  • Memiliki kemampuan persuasi yang baik sehingga menimbulkan impact dan mampu mempengaruhi orang lain dalam rangka mendapatkan komitmen.
  • Kemampuan bekerja di bawah tekanan
  • Memiliki integritas yang tinggi


Kirimkan lamaran anda paling lambat 2 minggu sejak iklan ini dimuat, disertai dengan daftar riwayat hidup, foto dan kode posisi di sudut atas kiri amplop ke:

PT TOYOTA ASTRA FINANCIAL SERVICES
Mega Plaza, 8th floor – Jl. Rasuna Said Kav C-3 Jakarta

Atau kirimkan ke:

recruitment@tafinance.com

Hanya pelamar yang memenuhi syarat yang akan dipanggil

Read more...

Dec 14, 2008

Customer Service Officer

xcellink.pte.ltd is a Leading Recruitment Placement and IT Outsourcing Company. Xcellink provides Manpower and IT professionals and services to various multinationals and local corporations in both Singapore and Malaysia. It is a world of opportunities at Xcellink. We are looking at professionals like you and if you are interested in this position, join us by submitting your resume for this position. Please visit our company website at http://www.xcellinkgroup.com

Customer Service Officer (Aust support hours)
(Location Singapore)

Responsibilities:

• Order Processing, Invoicing and Trigger customer billing
• Clarify with customer on their claims/orders
• Initiate claim/replacement
• Follow up and tracking of replacement
• Other Adhoc duties assigned

Requirements:
• Diploma in Business Studies or equivalent
• Min 1 year of experience in admin/customer service or related field
• Basic MS Office applications knowledge
• Good interpersonal and communication skills
• Able to start work immediately or within short notice

Additional Information

• 1 year renewable contract
• 2 Positions Available
• Work location: Depot Road
- Aust Support hours: 5:30am to 2:30pm or 6:30am to 3:30pm (Shift allowance & Transport Arrangement available
- Thai Speaking:9am to 6pm

Applicants should be Singaporean citizens or hold relevant residence status.


Competitive remuneration package and excellent career prospect will be offered to the right candidate

xcellink Pte Ltd
21 Tan Quee Lan Street
#02-09 Heritage Place
Singapore 188108

Tel : 6336 4808
Fax : 6336 6887

To apply, please send your resume in MS word format with a recent photograph attached directly to

Kindly indicate the subject as Customer Service Officer (Ref: SN/HS/08062)

Read more...

Dec 13, 2008

Vacancy Customer Service Assistant in Satin Sky Sdn Bhd

HARISONS FABRIC DEPARTMENT STORE, is looking for a team of dedicated people who have the ambition and the drive that will help us to achieve our future goals and are committed to consistently deliver top quality, value and service for our Customers. In order to facilitate our positive expansion, we urgently look for passionate, focused and dynamic individual to join our team and be part of our legacy of providing quality fabric services for the past 35 years in the following positions :

Customer Service Assistant
(Kuala Lumpur - Kuala Lumpur)

Requirements:
Candidate must possess at least a Professional Certificate, Diploma or Advanced/Higher/Graduate Diploma in Personal Services or equivalent.
Required language(s): English, Bahasa Malaysia
At least 3 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Kuala Lumpur.
Applicants should be Indonesian citizens or hold relevant residence status.
Preferably Junior Executives specializing in Customer Service or equivalent.
Full-Time positions available.

SATIN SKY SDN BHD
HR & ADMIN DEPARTMENT
P.O.BOX 12373
KUALA LUMPUR

Read more...

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