Field Engineer, Singapore

Equinix, Inc. (Nasdaq: EQIX) provides global data center services that ensure the vitality of the information-driven world. Global enterprises, content and financial companies, and network service providers rely upon Equinix's insight and expertise to protect and connect their most valued information assets. Equinix operates 41 International Business Exchange™ (IBX®) data centers across 18 markets in North America, Europe and Asia-Pacific.

FIELD ENGINEER

The IBX Field Engineer is responsible for the following roles within the IBX:

• Activation and deactivation of customer’s cross-connection including Inter-customer, SIPC, EE, Backup and Telco services
• Installation of new or pre-laid cables for customers
• Smart-hand services
• Tape backup services
• Hardware installation/migration, scheduled testing for customers
• Fault response, troubleshooting and incident management of reported / detected faults
• Maintenance of IBX equipment (non facilities)
• Installation and testing of IBX MMR backbone capacity
• On call during unscheduled days or shift times for emergency scheduling requirements.
• This position will require to do 24 x 7 shift work

QUALIFICATION AND RELATED EXPERIENCE

• Degree or Diploma in IT or equivalent qualification. ITE (NTC) in computer studies will be considered.
• 2 years of experience in the IT industries, preferably in data centre provider, ISP or SI environment

KNOWLEDGE,SKILLS,ABILITIES (Tools/Equipment & Soft Skills)

• Customer focus with good communications and interpersonal skills
• Ability to manage and supervise the project team
• Good project management skills and problem solving skills
• Good presentation skills and motivation ability
• Enjoying learning and high capacity to learn handle multiple projects and be able to work under stress.
• Fluent English in both speaking and writing.
• Computer knowledge, familiar with Microsoft office (Word, Excel, PowerPoint, Outlook, etc)
• Extensive knowledge or experience in Telco technologies, transmission systems and circuits
• Extensive knowledge or experience in various network and ISP equipment platform
• (Network/routers/switches/hub & multiplexer equipment) and ability to handle different test equipment (BERT, Cable (copper & fiber), Ethernet tester and network analyzer)

Good to have:
a. Network Certifications (CCNA/CCNP/CCIE/JNCIE)
b. Telco Certification (Juniper/Nortel/Huawei…etc)
c. Structured cabling knowledge

Interested candidates, please forward your resumes to:
join_us@ap.equinix.com